Privacy Policy

ACT Sustainable (“ACTS”, “we”, “us”, or “our”), operated by ACTS For Sustainable Development, is committed to protecting personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you interact with our websites, applications, events, courses, programs, communities, career and opportunity services, and other ACTS products or services (“Services”).

Your use of our Services is also subject to our Terms & Conditions.

ACTS is based in Egypt and may serve individuals and organizations internationally. We process personal data in accordance with applicable Egyptian law and, where applicable, relevant international data-protection laws.

Depending on the Services you use, we may collect:

Account and Profile Data: name, email, phone number, country, city, age or date/year of birth, education, career stage, job title, organization, skills, interests, and profile information.

Career and Opportunity Data: CV or résumé, employment history, qualifications, portfolios, professional links, applications, and opportunity preferences.

Events, Programs and Learning Data: registrations, tickets, attendance, participation, progress, certificates, assessments, submissions, feedback, and surveys.

Business Data: professional contact details, organization details, correspondence, contractual information, and information relating to clients, partners, suppliers, trainers, speakers, or other professional contacts.

Transaction Data: orders, payment status, transaction references, amounts, invoices, refunds, and related records.

Technical Data: IP address, browser, device, operating system, login activity, interactions, approximate location derived from technical data, analytics, and similar information.

Communications and Content: messages, support requests, community content, files, feedback, and other information you choose to provide.

Images, Audio and Video: where ACTS events, programs, interviews, or activities involve photography or recording.

Sensitive Data: where reasonably necessary for a specific service, such as accessibility, accommodation, identification, dietary, or health-related requirements, subject to appropriate safeguards and any required consent.

We may collect information directly from you, automatically through our Services, or lawfully from clients, employers, universities, government entities, international organizations, partners, service providers, referrals, and integrated services.

We may use personal data to:

Create and manage accounts and profiles.

Deliver events, courses, programs, communities, and other Services.

Process registrations, transactions, refunds, and certificates.

Enable applications and connections with employers or other opportunities.

Personalize and recommend relevant content, courses, events, or opportunities.

Manage relationships with clients, partners, suppliers, and professionals.

Provide customer support and operational communications.

Conduct analytics, research, measurement, and service improvement.

Develop and improve our technology and Services.

Detect fraud, misuse, and security incidents.

Maintain financial, tax, audit, and operational records.

Comply with contracts, regulations, and legal obligations.

Establish, exercise, or defend legal rights.

Send marketing communications where permitted.

Depending on the activity and applicable law, processing may be based on performance of a contract, legal obligations, legitimate interests, consent, or another lawful basis.

Where we rely on consent, you may withdraw it at any time.

ACTS may use artificial intelligence, analytics, recommendation systems, and other automated technologies to personalize Services, recommend content or opportunities, improve user experiences, support users, analyze engagement, improve operations, and detect misuse.

Where automated processing could produce legal or similarly significant effects, ACTS will apply any additional notice, consent, human review, or safeguards required by applicable law.

ACTS does not sell personal data in the ordinary commercial sense.

We may share personal data where reasonably necessary with:

Technology, hosting, cloud, communications, analytics, security, and software providers.

Payment processors, banks, and financial-service providers.

Trainers, instructors, mentors, facilitators, and delivery partners.

Employers or opportunity providers when you apply for or request an opportunity.

Clients and institutional partners involved in delivering a relevant Service.

Professional advisers, accountants, auditors, insurers, and legal advisers.

Government, regulatory, judicial, or law-enforcement authorities where legally required.

Parties involved in a merger, investment, acquisition, restructuring, or transfer of our business.

We may also share information when you specifically request or authorize us to do so.

Service providers processing data on our behalf are expected to apply appropriate confidentiality, security, and data-protection measures.

ACTS works with companies, international organizations, government entities, universities, NGOs, and other institutions.

Depending on the engagement, ACTS may act as a data controller, data processor/service provider, or, where applicable, an independent or joint controller.

Where ACTS processes personal data on behalf of a client, the relevant contract, Data Processing Agreement, client instructions, or program-specific privacy terms may also apply.

Payments may be processed through authorized thirdparty payment and financial-service providers.

Sensitive payment credentials, such as full card numbers and security codes, are generally collected and processed directly by those providers rather than stored by ACTS.

ACTS may retain transaction information necessary for payment confirmation, accounting, refunds, fraud prevention, dispute resolution, and legal compliance.

Refunds and cancellations are governed by our Refund, Cancellation & Delivery Policy.

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain accurate business records.

ACTS is based in Egypt and may use service providers, infrastructure, clients, or partners operating internationally.

Personal data may therefore be stored, accessed, or processed in countries other than the country where it was collected.

Where international transfers occur, ACTS will apply safeguards required by applicable law. These may include contractual protections, approved contractual clauses, adequacy mechanisms, regulatory requirements, transfer assessments, or other legally recognized safeguards.

Service providers may operate infrastructure or subprocessors in multiple jurisdictions, which may change over time.

Where legally required, further information regarding relevant transfer arrangements or safeguards may be provided upon request or through an applicable client or Data Processing Agreement.

ACTS retains personal data only for as long as reasonably necessary for the purpose for which it was collected or as required for contractual, financial, tax, security, regulatory, dispute-resolution, or legal purposes.

When personal data is no longer required, it may be deleted, securely disposed of, or anonymized.

Aggregated or properly anonymized information that no longer identifies an individual may be retained for analytics, research, reporting, and service improvement.

ACTS applies reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

No electronic system can guarantee absolute security.

ACTS Services are primarily designed for adults and professionals. However, some educational programs, events, competitions, or activities may include children or minors.

Where ACTS knowingly processes personal data relating to a minor, we will apply safeguards required by the relevant jurisdiction and appropriate to the individual's age and the activity.

Where required, this may include parental or legalguardian consent, age-appropriate notices, limited data collection, and additional restrictions on marketing, profiling, or disclosure.

Depending on applicable law, you may have the right to:

Access personal data held about you.

Correct inaccurate or incomplete information.

Request deletion or restriction of processing.

Object to certain processing.

Withdraw consent.

Request portability of eligible data.

Opt out of direct marketing.

Exercise applicable rights concerning targeted advertising, sale, sharing, sensitive data, or automated decisions.

Lodge a complaint with a competent data-protection authority.

These rights may be subject to applicable legal conditions, exemptions, and retention requirements.

ACTS may take reasonable steps to verify the identity and authority of anyone making a privacy request.

Where applicable laws in Egypt, the European Union/EEA, United Kingdom, Gulf Cooperation Council countries, the United States, or another jurisdiction provide additional mandatory protections, those requirements will apply.

ACTS uses cookies and similar technologies as described separately in our Cookie Policy.

Our Services may also contain links to or integrations with independent third-party websites, applications, payment services, social platforms, employers, or other services.

Independent third parties process personal data according to their own terms and privacy practices. ACTS is not responsible for third-party practices outside our reasonable control.

ACTS may update this Privacy Policy to reflect changes in our Services, technology, business practices, service providers, or legal requirements.

The latest version will be published with an updated effective date. Where legally required, we will provide additional notice or obtain additional consent.

For privacy questions, requests, or complaints:

ACT Sustainable (ACTS)

Legal Entity: ACTS For Sustainable Development

Registered Address: 27 Mohi Al Din Abou Al Ezz

Ad Doqi, Dokki, Giza Governorate 12613

Email: info@acts.eco

Phone Number: 012XXXX

Contact Us Page.

You may also have the right to submit a complaint to the Egyptian Personal Data Protection Center (PDPC) or another competent data-protection authority in your jurisdiction.