This Refund Policy explains when refunds are available for ACTS courses, events, memberships, and digital resources. By making a purchase through ACTS, you agree to the terms outlined below.

Refunds for paid courses may be available if requested within the eligible refund period and before completing a significant portion of the course. Once a certificate has been issued or the course has been substantially completed, refunds are generally not available.

Refund requests for events must be submitted before the event takes place. If ACTS cancels or reschedules an event, registered participants will be notified of the available options.

Refund requests for events must be submitted before the event takes place. If ACTS cancels or reschedules an event, registered participants will be notified of the available options.

Downloaded resources such as guides, reports, templates, and other digital materials cannot be refunded once access has been provided.

To request a refund, please contact our support team with your name, registered email address, order number, and the reason for your request. We'll review your request and respond as soon as possible.

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page or email us at @acts.org